Data Controller Information
- Entity: Thomastown Veterinary Clinic
- Contact: thomastownvets@gmail.com.
- Address: Dublin Road, Thomastown, Co. Kilkenny.
Types of Data Collected
- Personal Data: Name, address, phone number, and email address for appointment bookings and billing.
- Pet Data: While clinical records (vaccinations, test results) are often not “personal data” under the law, they are linked to your identity for service delivery.
- Technical Data: IP address, browser type, and cookies for website performance and analytics.
Legal Basis for Processing
- Contractual Necessity: To provide veterinary services (e.g., surgeries, consultations).
- Legitimate Interests: To send health reminders (e.g., vaccinations, flea/worm treatments) or for general business administration.
- Consent: Specifically for marketing communications (newsletters, promotions) via text or email.
Data Sharing
- We may share data with third-party service providers, such as laboratory services for blood tests, microchip databases, or referral specialists.
- Payment Processors: If paying online, data may be handled by secure providers like Stripe.
Your Rights Under GDPR
- Access & Rectification: You can request a copy of your data or correct inaccuracies.
- Erasure (Right to be Forgotten): You can request data deletion when it is no longer necessary for legal or medical record-keeping requirements.
- Portability: Requesting your pet’s records be sent to another clinic.
Cookie Policy (EU – GDPR)
This website uses cookies and similar technologies in accordance with the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive.
What are cookies?
Cookies are small text files stored on your device when you visit a website. Some cookies are necessary for the website to function, while others are used for statistical purposes.
Cookie categories
This website uses the following categories of cookies:
- Necessary cookies
These cookies are required for the website to function properly and cannot be disabled. - Analytics cookies
These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously. Analytics cookies are only placed after you have given your explicit consent via the cookie notice.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC.
Google Analytics uses cookies to collect information such as:
- pages visited
- time spent on the website
- device and browser type
- approximate location (country/city)
The data collected is used solely to improve the website and analyse visitor behaviour. Google processes this data on our behalf.
More information about Google’s data processing can be found here:
https://policies.google.com/privacy
Managing consent
When you first visit this website, you are shown a cookie notice where you can accept or reject non-essential cookies.
You can also disable cookies via your browser settings or prevent Google Analytics tracking by installing the opt-out browser add-on:
https://tools.google.com/dlpage/gaoptout
Data Retention
- Personal data is kept only as long as necessary for the purpose it was collected or to comply with Irish legal and professional veterinary standards
How to Complain
- If you have concerns, please contact us directly. You also have the right to lodge a complaint with the Data Protection Commission (DPC) Ireland.
Age restrictions: Our Veterinary Services and website are available only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us.